Unplastic Your Home!

Zero Waste Refill at Unmediocre General Store at Newport Village in Port Moody BC

Personal and Home Care Product Refills FAQ

You can browse our Personal Care Products and Home Cleaners online. Or visit our General Store at Newport Village Port Moody and our friendly staff will be happy to help you.

We pre-fill liquid bulk items (such as soaps, shampoo, cleaners, etc...) in mason jars. The price of refills in jars includes a refundable deposit fee of $1.50. When you bring back the mason jar (clean & dry), we give you the deposit back.

We will sanitize & refill the jars over and over again.

We can only accept the jars we provide.

Yes! We sure refill Routine Deodorant. Please bring back your original Routine glass jar, empty, clean & dry.  We'll refill it on the spot.

You can get any scent refilled in your Routine jar! Sometimes it's nice to try something new!

Unfortunately not.  We are no longer selling our refill products by weight so we will fill up your jar to the top.  But you save money when you refill compared to buying the original jar so it is worth it!

Yes! We refill Nelson Naturals Toothpaste as well. Please bring back your clean original Nelson glass jar (regular size only, not the travel size).  We will refill it for you while you wait. 

Crush and Brush refills are not available at this time.

We can only accept jars that are empty, clean & dry.

Yes, we can refill your Unmediocre stand-up pouch. 

With the exception of Routine Deodorant and Nelson Naturals Toothpaste, we refill our own mason jars.

It's a safe and easy way to reuse containers and reduce the amount of single use plastic that ends up in the landfill and ocean.

We put a lot of thought behind this question.  Refilling is a central part of our business and values.  When COVID-19 hit we had to come up with a new way of refilling. We are happy with this refill model and so are our customers.  It's quicker and you can also order refills online. We will keep this system in place from now on.